Give us a Call


Europe

Mailing Address

19 Acton Park Estate, The Vale
London, England W3 7QE

Contact us

Tel: +44 (0)20 8749 9090
Fax: +44 (0)20 8749 8600
Email: [email protected]


Mailing Address

Noord 63 2931 SJ Krimpen aan de Lek
The Netherlands

Contact us

Tel.: +31(0)180 590 697
Mobile: +31(0)6 21245971
Email: [email protected]rower.nl


Mailing Address

Ap.14, Floor 1, 34 Ivan Denkoglu Str.,
Sredetz Area (District), Sofia 1000, Bulgaria

Contact us

Tel.: +359 2 473 87 11
Email: [email protected]


Mailing Address

1 rue Paul Langevin, 59200 Tourcoing, France

Contact us

Tel. +33 (0)3.20.67.20.07
Fax. +33 (0) 3.20.67.06.28

Email: [email protected]


Mailing Address

Otto-Hahn-Straße 75,
48529 Nordhorn, Germany

Contact us

Telefon: +49 (0) 59 21 - 17 98 400
Telefax: +49 (0) 59 21 - 17 98 411
Email: [email protected]


Mailing Address

Viale Vittorio Veneto 35 - 31100 TREVISO

Contact us

Tel & Fax: +39 0422 307016
Mobil: 393 3173655
Email: [email protected]


Mailing Address

C/Cabo Prior 1.
Las Rozas
28290 Madrid, Spain.

Contact us

Tel: +34 91 640 7004
Fax: +34 91 637 1849
Email: [email protected]


Underwood Enterprise

Contact us

Jaanus Veskla

Tel: Tel: 372 58501299
Email: [email protected]


Mailing Address

Nuzhetiye CAD. 42/D
34357 Beskitas

Contact us

Tel: +90 212 259 70 57
Email: [email protected]

Richard Kelly

Mailing Address

Staermosevej 176
Tommerup
Denmark
5690

Contact us

Phone: + 45 22336863
Email: [email protected]

(Slovenia, Croatia, Serbia, Bosnia and Herzegovina and Montenegro)


Nuedi, d.o.o.
Kotnikova 27 SI1000
Ljubljana Slovenia

Email: [email protected]

Orrlabda.hu Kft


2500 Esztergom Czuczor u. 3., Hungary

Email: [email protected]


Mailing Address

Parcelna 24
821 06 Bratislava
Slovakia

Contact Us

+421 903 511 811

Email: [email protected]

Contact WaterRower UK

Mailing Address

19 Acton Park Estate, The Vale
London, England W3 7QE

Contact us

Tel: +44 (0)20 8749 9090
Fax: +44 (0)20 8749 8600
Email: [email protected]

North America

Visit Our Showroom

520 Metacom Avenue
Warren, RI 02885 United States
Hours: 9am-5pm Monday-Friday
Closed Holidays

Mailing Address

560 Metacom Avenue
Warren, RI 02885 United States

Contact us

Phone: (800) 852 2210 / + 1 (401) 247 7742
Email:
[email protected]
[email protected]

Central/South America

Mailing Address

Charly Chagas

5814 cp the Franklin Roosevelt Federal 1431 Capital
Argentina

Contact Us

Tel.: + 54911 45743400
Email: [email protected]


Contact Us

Tel: +571 6915327 / +57(301) 3621034
Email: [email protected]


Contact Us

Tel: 56 9 71083193
Email: [email protected]


Mailing Address

Av. Rebouças 2621
Sao Paulo/SP

Contact Us

Tel: (12) 4102-0278
Tel: (12) 99746-8989


Email: [email protected]

Mailing Address

Siegen S.A.,
Don Bosco 1063 c/ Manduvirá,
Asunción Paraguay

Contact us

Tel: +595 21 425696
Fax: (65)65322832
Email: [email protected]


Mailing Address

Av. Ejército Nacional 826-A, 306, Polanco, Ciudad de México

Contact us

Tel: +52 55 7825 1163
Email: [email protected]

Contact WaterRower US

Phone: (800) 852 2210 / + 1 (401) 247 7742
Email: [email protected]

Oceania

Showroom

72 South Street Rydalmere NSW 2116, Australia

Mailing Address

P.O. Box 527 Ermington NSW 1700, Australia

Contact us

Tel: 02 9898 1405
Fax: 02 9638 6500
Email: [email protected]

Asia

Joseph Xie WaterRower Limited

Contact us

Tel: +86-592-5923510 / 13860495645
Fax: +86-592-5061718
Email: [email protected]


Mailing Address

27F.3,No.99,Sec.1,Xintai 5th Rd.
Xizhi Dist., New Taipei City 22175
Taiwan (R.O.C)

Contact us

Tel:+886-2-26973198 / 0911-302044
Email: [email protected]


Mailing Address

50, Yishun Industrial Park A,
AIBI Building, #02-00,
Singapore 768725

Contact us

Tel: (65)65338555
Fax: (65)65322832
Email: [email protected]


Mailing Address

S-005 2nd Floor Mid Valley Megamall
Mid Valley City Lingkaran Syed Putra
59200 Kuala Lumpur, Malaysia

Contact us

Tel: (603)-22873880
Fax:(603)-22873990
Email: [email protected]


Mailing Address

JL. Kemangisan Raya No. 127
Jakarta barat 11480, Indonesia

Contact us

Tel: (62)21-5366 8555
Fax: (62)21-53690888
General Enquiries:[email protected]
Commercial Enquiries:[email protected]


Contact us

Tel: + 91 - 120 - 450 9000
Email: [email protected]

Pulse Korea

Address

#547, 160, World cup-daero, Yeonje-gu,Yeonsan-dong, Busan, Republic of Korea

Contact us

Tel:: +82 51-868-6102
General Enquiries:[email protected]

Mailing Address

M Fitness

117335 Nakhimovskiy prospekt, 56
Moscow, Russian Federation

Contact us

 

Tel: +7(495) 974-12-34 ext. 131
Email: [email protected]


Mailing Address

19 Acton Park Estate, The Vale
London, England W3 7QE

Contact us

Tel: +44 (0)20 8749 9090
Fax: +44 (0)20 8749 8600
Email: [email protected]

Africa/Middle East

Mailing Address

Master Rowing
44B Tal'at Harb Street
Fifth Floor, Apt 40
Cairo, Egypt

Contact us

Tel: +2 0100 566 8617
Mobile +2 0101 428 8617
Email: [email protected]


Mailing Address

PO BOX 211227, Figtree, Port Elizabeth, 6033
South Africa

Contact us

Tel: +27 (0)83 4472020
Fax: +27 (0)86 511 3115
Email: [email protected]


Mailing Address

Prism Tower, Ground Floor, Business Bay, PO Box 72315
Dubai, UAE

Contact us

Tel: +971 55 6460554
Email: [email protected]

Mailing Address

MHS Fitness Company
Daouk Building GF
Sidani Street
2030 Ras Beirut/ Beirut/ Lebanon

Contact us

Tel: +96171500042
Email: [email protected]


Mailing Address

19 Acton Park Estate, The Vale
London, England W3 7QE

Contact us

Tel: +44 (0)20 8749 9090
Fax: +44 (0)20 8749 8600
Email: [email protected]

Privacy Policy

This privacy policy sets out how WaterRower UK Ltd uses and protects any information that you give WaterRower UK Ltd when you use this website. WaterRower UK Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. WaterRower UK Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 25 Acton Park Estate, The Vale London, England W3 7QE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

When you make a purchase through www.waterrower.co.uk your name, address data, email and contact number will be stored in our database. Please be assured that we do not share your personal details with any other company.  You are entitled to view, amend, or delete the personal information that we hold. Email your request to [email protected].

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party providers, MailChimp and Springbot, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected].

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
      GOOGLE ANALYTICS:  
__utma   Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb   Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc   Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz   Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv   Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
_ga Used to distinguish users.