Welcome to WaterRower (UK) Ltd and the WATERROWER | NOHRD group of companies website. These terms of use ("Terms") govern your access to and use of our website, products, and services. By using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.

Terminology

In these Terms and Conditions, the following definitions apply:

• · "Client," "You," and "Your" refer to the person accessing this website and accepting the company’s terms and conditions.
• · "The Company," "Ourselves," "We," and "Us" refer to WATERROWER | NOHRD.
• · "Party," "Parties," or "Us" refer to both the Client and ourselves, or either the Client or ourselves.

Company Information

WaterRower (UK) Ltd is a company registered in England and Wales. Our registered address is Unit 4, The Valley Centre, Gordon Road, High Wycombe, HP13 6EQ.

Privacy and Confidentiality

We are committed to protecting your privacy. Only authorised employees, on a need-to-know basis, may access and use any information collected from individual customers. We regularly review our systems and data to ensure the highest standards of service and security for our customers. Your personal data will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

Use of Our Website

Eligibility:
You must be at least 18 years old to use our website and services.

Account Security:
If you create an account, you are responsible for maintaining the confidentiality of your login details and for any activities that occur under your account.

Prohibited Activities:
When using our website, you agree not to:

• Engage in unlawful activities or actions that violate applicable laws and regulations.
• Disrupt or interfere with the proper functioning of the website, including by introducing harmful code or engaging in hacking attempts.
• Attempt to gain unauthorised access to our systems, servers, or restricted areas of the website.

Purchasing Terms

We accept all major credit cards (including AMEX), 0% finance provided by Klarna, and PayPal.

Pricing and Availability All prices are listed in GBP and include VAT where applicable. Prices and availability are subject to change without notice.

Order Confirmation Once your order is placed, you will receive an order confirmation email. This email is an acknowledgement of your order, not a contract of sale.

Delivery

We are committed to delivering your products in the most efficient and timely manner. .

Returns & Cancellations

We strive to ensure satisfaction with every purchase. If you wish to cancel your order or return an item, you may do so in accordance with the Consumer Contracts Regulations 2013. 

Copyright and Intellectual Property

All content on our website, including text, images, logos, and software, is the property of WaterRower (UK) Ltd or its licensors. You may not reproduce, distribute, or create derivative works from any part of our website without prior written consent.

Disclaimer

The information on this website is provided "as is." To the fullest extent permitted by law, the Company:

• Excludes all representations and warranties related to this website and its contents.
• Excludes liability for damages arising from the use of this website, including loss of profits, business interruptions, or any consequential losses, except where caused by negligence resulting in death or personal injury.

Availability

The Company does not guarantee uninterrupted availability of the website or its services. We will not be liable if the website is unavailable due to technical issues.

Use of Cookies and Log Files

We use cookies to improve your experience on our website. IP addresses are logged to analyse trends, administer the site, and gather demographic information. You may disable cookies via your browser settings.

Limitation of Liability

To the extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

Force Majeure

We shall not be held liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labour strikes, pandemics, or interruptions in power or communication services.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us:

WaterRower (UK) Ltd
Unit 4, The Valley Centre, Gordon Road
High Wycombe, HP13 6EQ
Email: [email protected]
Phone: +44 (0) 208 749 9090